Tutoring
An AI receptionist that books into Teachworks.
Multi-tutor centres have a particular phone problem. The caller does not know which tutor or which service they need, working it out takes your team several minutes, and every one of those minutes happens while families are waiting at the desk. An AI receptionist does the qualifying first and books the result into Teachworks.
The connection
Teachworks is a tutoring business management system covering student and tutor records, one-to-one and group lesson scheduling, billing and payroll. It publishes an API covering locations, services, employees, customers, students, lessons, tutor availability, invoices and payments.
Direct write
Teachworks publishes a well documented API, and the token is generated inside your own account under Account and Settings, so there is no vendor approval step. One important caveat worth knowing before you plan around it: API access is only available on the Growth and Premium plans. If you are on a lower plan, connecting an AI receptionist to your diary means moving up, and that is a cost on the Teachworks side rather than ours. We would rather you knew that now than after a build has started.
We do not sell a certified marketplace app for this system. What we build is scoped to your practice during the build, and we tell you where the limits are before you commit. See how we classify every system.
On the phone
- New enquiries qualified by subject, year level and preferred tutor
- Lesson bookings written against real tutor availability
- Reschedules and cancellations across multiple tutors and locations
- Evening and weekend enquiries that would otherwise hit voicemail
- Routing so your team only handles what genuinely needs a person
The build
Inspect
We look at what you already run, how your books are structured, which appointment types exist, and where your team currently loses time. No assumptions and no template.
Connect
We connect the agent to your system at the deepest level that vendor supports, and tell you plainly which of the three levels that is before you commit to anything.
Script
The agent learns your appointment types, your practitioners, your hours, and the questions your front desk actually gets asked. A clinic agent does not sound like a plumbing agent.
Calibrate
Every month we review what the agent handled, what it got wrong, and what changed in your practice, then adjust. Calibration is part of the product, not an upsell.
Also see AI receptionist for tutoring businesses, the AI voice receptionist and pricing.
FAQ
Run Teachworks? Let’s scope it.
Thirty minutes, and you will know exactly how far the connection can go and what it would take to stand it up.