Pricing
Flexible AI receptionist and automation pricing. Customisation is included, not a surcharge.
Every plan is scoped to your business. We quote precisely after a quick discovery call. AUD, ex-GST.
Plans
Foundation
Stop missing calls.
What it covers
- 1 AI voice receptionist (after-hours and/or overflow)
- Conditional call forwarding on your existing line
- Booking-system integration (HotDoc, Cliniko, Halaxy, ServiceM8, or similar)
- Post-call SMS confirmations to your callers
- Monthly Calibration call (30 min) + written report
- 150 agent minutes/month included
- 50 SMS confirmations/month
For: Small clinics, solo practices, single-location service businesses.
Growth
Capture more, retain more, get found.
What it covers
- Everything in Foundation, plus:
- Speed-to-lead automation (instant follow-up on every web enquiry)
- Recall and reactivation workflows
- Local SEO + AEO (AI-search visibility)
- Google Business Profile management + compliant review workflow
- 1 long-form content piece per month
- 300 agent minutes/month included
- 150 SMS/month
For: Multi-practitioner practices, growing clinics, emergency trades: businesses ready to grow, not just answer.
Full
Your whole front door, rebuilt and run.
What it covers
- Everything in Growth, plus:
- A new Storefront website (Professional baseline; Premium available)
- Managed Google + Meta ads (ad spend billed separately)
- Reputation management (proactive responses, sentiment monitoring)
- Intake automation (forms → CRM → agent context)
- 2 long-form content pieces per month
- 500 agent minutes/month included
- 300 SMS/month
- Weekly check-ins for the first 60 days; quarterly deep-dive Calibration
For: Multi-location groups, high-volume practices, ads-heavy growth phase.
About the Full engagement.
Full includes a custom Storefront rebuild as part of onboarding. The scope is tailored to your site's complexity and number of locations. We quote precisely after a 30-minute discovery call.
What determines the scope
- Site scope (number of pages, design complexity)
- Number of locations
- Integrations required beyond the standard set
- Content volume (do we write it, or do you have it?)
Compare
When does monthly billing start?
Setup covers the entire build and launch period. Your monthly subscription begins the day your agent goes live on your phone line, not the day you sign.
Foundation | Most popular Growth | Full | |
|---|---|---|---|
| AI voice receptionist | |||
| Conditional call forwarding | |||
| Booking-system integration | |||
| Post-call SMS confirmations | |||
| Monthly Calibration | Quarterly deep-dive added | ||
| Speed-to-lead automation | |||
| Recall + reactivation | |||
| Local SEO + AEO | |||
| Google Business Profile management | |||
| Compliant review workflow | |||
| Long-form content | 1/month | 2/month | |
| Storefront website rebuild | Professional baseline | ||
| Managed Google + Meta ads | |||
| Reputation management | |||
| Intake automation | |||
| Weekly check-ins (first 60 days) | |||
| Included agent minutes | 150 | 300 | 500 |
| Included SMS sends | 50 | 150 | 300 |
Foundation
- AI voice receptionist
- Conditional call forwarding
- Booking-system integration
- Post-call SMS confirmations
- Monthly Calibration
- Speed-to-lead automation
- Recall + reactivation
- Local SEO + AEO
- Google Business Profile management
- Compliant review workflow
- Long-form content
- Storefront website rebuild
- Managed Google + Meta ads
- Reputation management
- Intake automation
- Weekly check-ins (first 60 days)
- Included agent minutes150
- Included SMS sends50
Growth
- AI voice receptionist
- Conditional call forwarding
- Booking-system integration
- Post-call SMS confirmations
- Monthly Calibration
- Speed-to-lead automation
- Recall + reactivation
- Local SEO + AEO
- Google Business Profile management
- Compliant review workflow
- Long-form content1/month
- Storefront website rebuild
- Managed Google + Meta ads
- Reputation management
- Intake automation
- Weekly check-ins (first 60 days)
- Included agent minutes300
- Included SMS sends150
Full
- AI voice receptionist
- Conditional call forwarding
- Booking-system integration
- Post-call SMS confirmations
- Monthly CalibrationQuarterly deep-dive added
- Speed-to-lead automation
- Recall + reactivation
- Local SEO + AEO
- Google Business Profile management
- Compliant review workflow
- Long-form content2/month
- Storefront website rebuildProfessional baseline
- Managed Google + Meta ads
- Reputation management
- Intake automation
- Weekly check-ins (first 60 days)
- Included agent minutes500
- Included SMS sends300
À la carte
Not ready for a full plan? Start with one automation.
- AI Receptionist (standalone)
- Database Reactivation Campaign
- Document Processing
- Internal Reporting Automation
All à la carte modules include monthly Calibration on whatever you've built.
Fair use
Every plan includes generous agent minute and SMS allowances designed to cover typical usage with margin to spare. If you go over, the overage rate is flat and transparent, and we tell you when you're at 80% of your monthly threshold, so you can see it coming, no surprise invoices at the end of the month.
If you're consistently exceeding your tier's allowance, we'll have a Calibration conversation about moving you up to the right plan. The overage rates are designed to be fair, not punitive.
Pricing FAQ
Ready to talk specifics?
A discovery call covers your volume, your systems, your goals. Tailored proposal within 48 hours.
AI receptionist and automation pricing in Australia
Every Elevate plan is scoped to your business and quoted after a quick discovery call. Pricing is flexible because the right system for a single-site clinic is not the right system for a multi-location trades business, and customisation is included rather than charged as a surcharge.
How our pricing works
We offer Foundation, Growth and Full plans, each scoped to your call volume, your systems and your goals. Rather than a fixed list price, we quote precisely once we understand what you need, so you only pay for the build that fits. All pricing is in Australian dollars, excluding GST.
What drives the cost
The main factors are how many calls and channels the agent handles, how many systems it needs to integrate with, how much custom automation you want beyond call answering, and whether you need a website built alongside it. A simple after-hours receptionist costs less than a full capture, reactivation and back-office build.
Built to pay for itself
The simplest way to think about value is the cost of the calls you currently miss. With roughly a third of calls to service businesses going unanswered, and more than half of online clinic bookings happening after hours (HotDoc), even a few recovered bookings a month usually cover the system. We size the build so the maths works for your business, not against it.
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