CUSTOM AUTOMATIONS
We don't sell automations. We build the right ones for your business.
Most automation agencies sell you a template. We inspect your business, your systems, your team, then build what actually fits.
The inspection step
Generic automation gets you generic results. A workflow built for someone else's clinic, copied into yours, breaks on the first edge case, and then sits unused.
So we start by inspecting: your hours, your CRM, your phone system, your team's actual workflow. Only then do we build, and only what genuinely helps.
What we build
These are the categories we build most. Yours is scoped to what your business actually needs.
Capture & convert
Turn enquiries into booked work, instantly.
- Voice receptionist: answers, books, never misses a call
- Speed-to-lead router: instant follow-up on every web enquiry
- Follow-up sequences: nudge the leads that go quiet
- Chatbot triage: where it's compliant and useful
Reactivate & retain
Win back the customers you already earned.
- Recall automation: bring patients/clients back on schedule
- Dormant reactivation: re-engage a cold database
- Feedback collection: private, non-gated, compliant
Get found
Show up when customers go looking.
- Local SEO: rank in your suburb, not the whole country
- AEO: visibility inside AI search
- GBP optimisation: your Google Business Profile, working
- Review workflow: more reviews, compliantly
Back-office
Take the manual admin off your plate.
- Document processing: intake forms, IDs, referrals → structured data
- Internal reporting: the numbers you check, automated
- Intake automation: forms → CRM → agent context
The stack
We build on best-in-class infrastructure and integrate with the systems you already run: HotDoc, Cliniko, ServiceM8, HubSpot, Xero, and more. No platform migration required.
How it's priced
Pricing
Automations are bundled into our Engine plans (Foundation / Growth / Full) or available à la carte. Full pricing →
Calibration is included
Every automation we build is reviewed and tuned monthly, not a paid add-on, just how we work. How Calibration works →