Question 1

We are two or three hours behind the eastern states. Does that matter?

Accepted Answer

It matters a lot, and it is the main reason Perth businesses look at this. An east coast answering service is often winding down while Perth is still mid afternoon, and starts before you open. The agent works to Perth time, so your hours, your cutover and your booking slots are all set in AWST.

Question 2

Do I need to change my Perth phone number?

Accepted Answer

No. Conditional call forwarding keeps your existing number and only sends through the calls you would otherwise miss.

Question 3

Can it handle calls from eastern states clients outside our hours?

Accepted Answer

Yes, and that is a genuine advantage rather than a problem. An enquiry from Sydney at 8am lands at 5am your time, and the agent answers it, books it, and has the detail waiting when your team starts.

Question 4

Can it route between north of the river and south of the river?

Accepted Answer

Yes. The agent can qualify location on the call and route to the right team, so a Joondalup enquiry and a Rockingham job do not end up in the same queue.

An AI receptionist for Perth businesses.

Never miss another Perth call.

An AI receptionist for Perth businesses.

A front desk for Perth that never closes.

Across Perth and surrounds.

AI receptionist in Perth: common questions.

We are two or three hours behind the eastern states. Does that matter?

Do I need to change my Perth phone number?

Can it handle calls from eastern states clients outside our hours?

Can it route between north of the river and south of the river?

Never miss another Perth call.