Dental
An AI receptionist for Praktika dental clinics.
Running on a cloud system already solves the problem of being tied to the front desk computer. It does not solve the problem of the phone ringing out. An AI receptionist covers the calls, at the hours your practice is closed and during the hours it is busiest.
The connection
Praktika is an Australian cloud-based dental practice management system.
Partner programme
Praktika integrates with a set of named third parties including HotDoc, HealthEngine, MyHealth1st, Tyro and HICAPS, so integrations clearly happen, but we found no publicly published developer documentation for building against it directly. That means the route runs through Praktika rather than being self-serve, and we confirm the current position with them during scoping rather than assuming. In the meantime the agent takes the complete booking and delivers it as a structured task your front desk confirms in seconds.
We do not sell a certified marketplace app for this system. What we build is scoped to your practice during the build, and we tell you where the limits are before you commit. See how we classify every system.
On the phone
- New patient enquiries captured with full detail
- Reschedules and cancellations
- After-hours and weekend calls
- Overflow during busy clinic hours
- Urgency routing per your after-hours arrangement
The build
Inspect
We look at what you already run, how your books are structured, which appointment types exist, and where your team currently loses time. No assumptions and no template.
Connect
We connect the agent to your system at the deepest level that vendor supports, and tell you plainly which of the three levels that is before you commit to anything.
Script
The agent learns your appointment types, your practitioners, your hours, and the questions your front desk actually gets asked. A clinic agent does not sound like a plumbing agent.
Calibrate
Every month we review what the agent handled, what it got wrong, and what changed in your practice, then adjust. Calibration is part of the product, not an upsell.
Also see AI receptionist for dental clinics, the AI voice receptionist and pricing.
FAQ
Run Praktika? Let’s scope it.
Thirty minutes, and you will know exactly how far the connection can go and what it would take to stand it up.