Allied health
An AI receptionist for Power Diary clinics.
Multi-practitioner clinics have a specific phone problem. The caller does not know which practitioner they need, your front desk has to work it out, and every minute spent on that is a minute not spent with the patient standing at the counter. An AI receptionist does the qualifying first, so what reaches your team is already sorted.
The connection
Power Diary is an Australian practice management system built for allied health, widely used by physiotherapy, psychology, speech pathology and multi-practitioner clinics.
Partner programme
Power Diary runs a partner and integration ecosystem, so we apply through their documented path rather than bolting something on the side. Where the connection is not yet approved, the agent captures the full booking and hands it to your team as a structured task in the meantime.
We do not sell a certified marketplace app for this system. What we build is scoped to your practice during the build, and we tell you where the limits are before you commit. See how we classify every system.
On the phone
- Working out which practitioner and appointment type a caller actually needs
- Booking, rescheduling and cancellations against real availability
- After-hours and weekend enquiries
- Overflow across multiple practitioners and multiple sites
- Structured messages for anything that needs a clinician's judgement
The build
Inspect
We look at what you already run, how your books are structured, which appointment types exist, and where your team currently loses time. No assumptions and no template.
Connect
We connect the agent to your system at the deepest level that vendor supports, and tell you plainly which of the three levels that is before you commit to anything.
Script
The agent learns your appointment types, your practitioners, your hours, and the questions your front desk actually gets asked. A clinic agent does not sound like a plumbing agent.
Calibrate
Every month we review what the agent handled, what it got wrong, and what changed in your practice, then adjust. Calibration is part of the product, not an upsell.
Also see AI receptionist for allied health, the AI voice receptionist and pricing.
FAQ
Run Power Diary? Let’s scope it.
Thirty minutes, and you will know exactly how far the connection can go and what it would take to stand it up.