Allied health
An AI receptionist for Nookal clinics.
The calls that cost you most are rarely the complicated ones. They are the simple bookings that came in while both your staff were busy, and went to the clinic down the road instead. An AI receptionist picks those up and puts them in your Nookal diary.
The connection
Nookal is an Australian practice management system used by allied health clinics, and it publishes an API for third-party integrations.
Direct write
Nookal publishes an API, so a booking taken on a call can be written into your diary rather than handed over as a message.
We do not sell a certified marketplace app for this system. What we build is scoped to your practice during the build, and we tell you where the limits are before you commit. See how we classify every system.
On the phone
- Simple bookings that currently ring out during busy periods
- Reschedules and cancellations, which free up slots you can refill
- After-hours and weekend calls
- Practitioner and appointment-type routing
- Structured messages for anything clinical
The build
Inspect
We look at what you already run, how your books are structured, which appointment types exist, and where your team currently loses time. No assumptions and no template.
Connect
We connect the agent to your system at the deepest level that vendor supports, and tell you plainly which of the three levels that is before you commit to anything.
Script
The agent learns your appointment types, your practitioners, your hours, and the questions your front desk actually gets asked. A clinic agent does not sound like a plumbing agent.
Calibrate
Every month we review what the agent handled, what it got wrong, and what changed in your practice, then adjust. Calibration is part of the product, not an upsell.
Also see AI receptionist for allied health, the AI voice receptionist and pricing.
FAQ
Run Nookal? Let’s scope it.
Thirty minutes, and you will know exactly how far the connection can go and what it would take to stand it up.